Refund Policy

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At Link Next, we strive to ensure the satisfaction of our customers. As an authorized dealer and intermediary for third-party service providers, our refund policies are aligned with those of the providers we represent. Refunds may be issued under specific conditions as outlined below:

1. Cancellation Before Installation
If you cancel your service request before installation or activation, you may be eligible for a full refund of any upfront payments made to Link Next, provided the service has not yet been executed.

2. Service-Related Issues
In the event of a verifiable issue with service activation or installation that is directly attributable to Link Next, we will make reasonable efforts to resolve the issue. In rare cases, and at our sole discretion, a partial or full refund may be processed.

3. Non-Refundable Charges
Certain fees are non-refundable, including but not limited to:

• Installation charges
   
• Activation fees
   
• Administrative and execution costs
  These are service-related operational expenses and are not eligible for refunds.
   

To request a refund, please follow these steps:

• Submit a Request: Contact our customer service team within 14 days of the issue or cancellation date.
   
• Provide Documentation: You may be asked to submit relevant documentation, screenshots, receipts, or other proof of the issue.
   
• Review and Processing: Once approved, refunds will be processed within 7–14 business days, depending on your payment method and banking provider.
   

• All refund requests are subject to review and approval by our support team.
   
• Refunds are not guaranteed and will be issued only in accordance with the above conditions and based on the circumstances of each case.
   
• Refunds will be credited back to the original payment method used at the time of purchase.
   

If you have questions or would like to initiate a refund request, please contact our support team: +1(888) 383-3155